 Today’s
marketplace is forcing many
companies to run the highest levels
of service on the slimmest of
margins. As you run the day-to-day
operations of your company and look
for ways to cut cost and improve
service, be sure to take a look at
your own Information Systems
Department and take a moment to
consider what other options are
available to you.
ITI has an unparalleled history of
providing the highest level of
iSeries computer processing services
and consulting services. Our iSeries
(AS/400) Managed Services will
eliminate your need to lease or buy
an iSeries. We can dramatically
reduce your current IT costs by
allowing your company to reduce
staff size, purchase & lease costs,
and hardware/software support fees.
We will create an immediate and
substantial impact on your bottom
line and still maintain the high
level of service you continue to
expect from your Information Systems
Department.
Our iSeries managed
services include:
-
24/7 Monitoring and Management
-
Systems Programming
-
Custom Data Replication Solutions
-
Version Management
-
Performance Management
-
Trouble Ticketing
-
Problem Resolution
-
Vendor Management
-
Offsite Tape Rotation
-
Production Database Administration
-
Disaster Recovery
-
Change Control
-
Capacity Planning
-
Security Management
-
Problem Determination
-
Problem Escalation & Callouts
-
Data Backup & Recovery
-
Batch Job Processing
Our iSeries Services:
ITI creates unique service level
agreements meeting your exact
specifications. Our state of the art
data center is SAS 70 certified.
We also include a sophisticated, secure
web-based portal for each client that
providing you with a 24/7 view into your
systems. Our all-inclusive pricing model
provides one monthly fee for all of your
needs, allows you to manage to a budget,
and provides the flexibility to you need
to adapt to changing requirements
without penalty.
Our services can also provide you an
opportunity to outsource all of your
networking needs through ITI, providing
you a truly comprehensive IT outsourcing
solution, with all of your IT needs
underneath one umbrella. These
services include:
-
Fail-safe backup and disaster
recovery
-
State-of-the-art data security
-
Complete
hosting of applications
-
Complete server management
-
Complete software maintenance
-
End User Helpdesk Support
-
Desktop Anti-virus and Patch
Management
-
Asset Inventory
-
Hosted Microsoft Office 2007 and
Exchange 2007 Email
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Hosted File Service With Data Backup
-
Network and Server Management
-
Unlimited Remote Access
-
SAS70 Type II Operations
-
Hosted Exchange & Instant Messaging
Suite
-
Hosted Microsoft Dynamics CRM 4.0
-
Hosted Microsoft Dynamics GP (Great
Plains)
-
Hosted Microsoft Live Meeting 2007
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